CODE OF ETHICS
DeMers Automotive is dedicated to upholding a strict code of ethics ensuring all customers are totally satisfied with our workmanship and service. We have serviced the Longmont community since 1993 establishing a loyal clientele of satisfied customers.
Our code of ethics is maintained daily:
- To perform high quality repair service at a fair and just price
- To have a sense of personal obligation to each customer
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order
- To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle's manufacturer
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times
- To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution
- To insure that our entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry
- To notify the customer if appointments or completion estimates need to be updated
