CODE OF ETHICS

DeMers Automotive is dedicated to upholding a strict code of ethics ensuring all customers are totally satisfied with our workmanship and service. We have serviced the Longmont community since 1993 establishing a loyal clientele of satisfied customers.

Our code of ethics is maintained daily:

To perform high quality repair service at a fair and just price
To have a sense of personal obligation to each customer
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order
To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle's manufacturer
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times
To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution
To insure that our entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry
To notify the customer if appointments or completion estimates need to be updated